Purchasing The Right Reception Desk
A reception desk plays an important role in most businesses. The reception desk provides the first point of contact between your employees and customers. Important transactions take place at a reception desk, and the desk serves as the main hub for many offices.
The right reception desk will help your employees do their job safely and effectively. Look for these essential features when investing in a reception desk to ensure your reception area is functional in the future.
Privacy
A receptionist does more than just greet any customers coming through the door of your business. Many receptionists are also responsible for processing incoming mail, setting and confirming appointments, and handling cash transactions.
These activities may require the receptionist to handle sensitive information that your company wants to keep protected. A quality reception desk will provide a private work area where an employee can conduct business out of the direct view of guests waiting in the reception area.
Shape
The shape of your reception desk will help dictate how traffic flows through the reception area.
If you want to maximize the amount of space available for employees to greet your customers, opt for a semi-circular desk design. If you want to create a visual barrier between your work areas and the reception area, then a large rectangular desk will do the job.
You can opt for an L-shaped reception desk if you want to utilize a corner of your reception area that might be wasted otherwise. Carefully consider how the shape of your desk will impact the way customers interact within the reception area before making a purchase.
Accessibility
It can be easy for business owners to overlook the importance of accessibility when it comes to selecting a new reception desk. Just as other areas of your business space need to comply with ADA rules and regulations, your reception desk must allow employees to comfortably serve individuals who may be in a wheelchair.
At least one section of your reception desk needs to feature a countertop that is no more than 36 inches in height. This allows customers in wheelchairs to easily see and interact with the receptionist upon arrival at your place of business.
The right reception desk sets the tone for the rest of your commercial space. Be sure that you are considering the privacy, shape, and accessibility of all potential desks before selecting a new reception desk for your business.